Incorporating User Experience Evaluation into Application Design for Optimal Usability

Abstract

Forest and land fires have become a national issue every year, especially in West Kalimantan. From 2015 to 2020, around 331,268.35 hectares of forest and land were burned in West Kalimantan. As a result of forest and land fires, the haze disrupts public health, the economy, and river, land, sea, and air transportation. As anticipation and prevention, the community and government monitor forest and land fires using the Forest Fire Monitoring System Application. The purpose of this study was to the User Experience (UX) evaluation for design improvement in the Forest Fire Monitoring System Application (SIPONGI) inWest Kalimantan. The method used was User Centered Design (UCD) and Website Usability Evaluation Tool (WEBUSE) to provide new design solutions in the form of a website prototype. The research methodology included a literature study of the SIPONGI application. The study used a sample of 25 respondents with different work backgrounds to represent the population using the SIPONGI application. The results of this study showed that usability points per attribute and category are superior after making UI/UX improvements using the UCD process in prototype form. In conclusion, using the UCD method is better if it is accompanied by the WEBUSE method in improving the design of an application.