Incivility in Hybrid Workplaces: Setting agenda for Future Research

Abstract

Purpose - Remote working is a common practice adopted by Industries post covid. Hybrid working is predicted as the future of work. A continuously growing body pertaining to the research areas explored incivility, which is defined as the aspect of low-intensity deviant workplace behaviors and intent to harm colleagues. In this paper, researchers aim to (i) analysing components and connections with both the incivility and negative social effect for physical and virtual workplaces. (ii) investigate how incivility in the workplace impacts the person's personal and professional life in physical and virtual workplaces. (iii) suggest organizational measures that support or increase the incidence of employment by mitigating incivility at the workplace, physical and virtual. Methodology - The study is done based on secondary research methodology as the existing literature is considered with the help of the internet and keywords, and relevant, accurate, and available information will be reviewed and mentioned in this paper. Findings – Close to the past two decades, some of the theoretical and conceptual introduction about workplace instability has always been constructive, and all the research in this domain has taken off in various directions. Much research has been carried out on workplace incivility; however, in this paper’s discussion is directed toward incivility in remote working environments. Novelty - The authors concluded that hybrid workplaces are more sensitive and prone to incivility at the workplace. Therefore, leaders must be sensitive towards dealing with such issues while working in hybrid work culture. There is hardly any study in this area, and the impact of incivility in hybrid will be the focus of researchers in the coming few years. Type of Paper: Review JEL Classification: M12, J23, J24. Keywords: Workplace Incivility, Remote Working, Negative Behaviors, Hybrid Workspace. Reference to this paper should be made as follows: Pandey, S; Singh, M; Pandey, S. (2023). Incivility in Hybrid Workplaces: Setting agenda for future research, J. Mgt. Mkt. Review, 8(1), 17 – 27. https://doi.org/10.35609/jmmr.2023.8.1(3)