Abstract
This study is the result of an investigation developed in the restaurant industry in Mexico, its objective is to know the impact of incentives as a motivational factor in organizational behavior in employees of a seafood company, it should be noted that this analysis was carried out in two moments, in the years 2009 and 2020. The descriptive method was achieved to publicize the findings and a comparison of the results was made, classified according to the three dimensions, incentives as an independent variable and its relationship with motivation and organizational behavior, as dependent variables. From this research it is concluded that the granting of incentives is essential in the motivation of personnel and positively impacts organizational behavior. The differences observed in the two studies carried out show that, at present, recognition incentives have been taking on greater importance than economic incentives.
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