Improving the Student Experience

Abstract

Part 1 1. The Context of Learning in Higher Edcuation Michelle Morgan 2. The Student Experience Practitioner Model Michelle Morgan Part 2 3. Supporting First Contact and the Admissions Process Diane Nutt -Developing a University and Colleges Admissions Service, Trudi Woodhouse -Improving Partner Institutions (PIs) Recruitment and Admissions Process Katie Barnes -Supporting Mature Students from First Contact and Admissions Through Arrival, Orientation and Beyond Jayne Tidd -Processing International students' Applications and Visas: Points Based Immigration System (PBS) Matthew Semple 4. Pre-arrival Christine Keenan -Sussex Direct Online Registration (SDOR) -Improving the Registration (enrolment) Process Utilising the Web Tim May -Stepping Stones 2HE: active transition into university Christine Keenan -Develop Me, Support Me, Engage and Retain Me: Using Online Materials to Support and Enhance Student Transition Becka Colley -Pre-arrival, Arrival and Orientation Website Managing Student and Family Aspirations and Expectations : a Faculty of Engineering Initiative Chris Ford 5. Arrival and Orientation Kerri Lee Krause -The 8 Strand Approach to Orientation for Level One and Direct Entry Students Michelle Morgan -Residential Advisors: Supporting Students in University Accommodation Starting with Welcome and Orientation Chris Tucker -An International Programme Frances McNally and Margaret Ward -Planning Parent Orientation Programs Using Maslow's Hierarchy of Needs Richard Mullendore 6. Induction Stuart Hunter and Kevin. C. Clarke -Mapping Transitions: a Four Year Blueprint for Student Success Diana Pace, Wendy Wenner and Nancy Giardina -The WISE Living and Learning Community: A First -Year Residential Experience for Women in Science and Engineering Laurie Witucki -Integrating Skills into the Curriculum: a Case Study in Business Deborah Anderson and Georgy Petrov -Leading on from Orientation: a Personal and Professional Development Module Juliette Stephenson and Elisabeth Dunne 7. Re-orientation and Re-induction Michelle Morgan -Re-orientation and Re-induction for Returning Students Michelle Morgan -Tick Off to Take Off: The Study Abroad Pre-departure Guide (TOTTO) at the University of Keele Erica Arthur -Supporting Study Abroad Students at Millersville and at Partner Institutions (PIs) Emma Weber -Sustaining Global Perspective: A Peer Advisor Program for Students Who Have Studied Abroad Patricia Willer and Gabriela Peschiera-Carl 8. Outduction: Preparing to Leave, Graduation and Beyond April Perry -A New Course Sophomore Solutions: Major to Career Ginny DeWitt and Beverly Christy 8. Outduction: Improving the Final Year Experience Marion Webb -What next? A guide for Engineering Students Preparing to Leave University Michelle Morgan -Improving the Graduation Experience Pamela Fearnley Part 3 9. Academic Student Support and Development Marcia Ody -A Student Voice in Learning & Teaching at Kingston University: the Importance of an Effective Course Representation Scheme Andrew Casey -PASS: Supporting Transitions, Supplementing Core Curriculum, Stimulating Learning Marcia Ody and William Carey -Academic and Welfare Support Delivered through the Individual Mentoring of Students on Higher National Certificates (HNC) or Higher National Diplomas (HND) Engineering Courses by Non-academic Mentors Louise Livesey -Supporting Students Returning from a Leave of Absence at the University of Sheffield Ian Munton 10. Supporting Staff to be Supporters Glyn Jones -Supporting the Supporters Andrew West -Construction Academic Skills Centre (CASC): a Drop-in Centre to Support Students with their Academic Skills, Run by Trained Student Advisors in the Civil Engineering and Surveying Departments Maia Ibsen and Karen Clarke -Enhancing the First-year Student Experience by Supporting Staff through the First Year Advisor (FYA) Initiative at Griffith University Lynn Burnett -Faculty Complaint and Disciplinary Co-ordinators Clare Philp 11. Learning and Teaching Liz Thomas -Academic Peer Support beyond the First Year: a Trio of Examples Marcia Ody and William Cary -Opening the Toolbox: A Newsletter to Help Faculty Gain Enhanced Teaching Skills Bradley Garner -Using Electronic Voting Systems to Enhance the Student Experience James Denholm- Price -Student Attendance Monitoring Bev Matthews 12. Student Evaluation and Feedback Duncan Nulty -Mid-module (Course) Student Evaluation and Feedback in the Faculty of Engineering Akbar Aboutorabi -Student Opinion Gathering using 'Lifterviews' Elaine Smith and Barry Beggs -MAP-Works: A Tool for Student Self-Evaluation and Feedback Sherry Woosley and Darlena Jones -Using Student Feedback in an Evidence-based Approach to Improving the Quality of Teaching and Courses Duncan Nulty 13. Conclusion: Future Developments in Higher Education and the Student Experience Michelle Morgan and Glyn Jones