Improving the senior wellbeing through telehealth support and integrated care

Abstract

Along with aging, technological changes are felt as a way to assist, maintain and extend life. Assistive technology allows people to stay comfortable in their homes increasing their sense of confidence and security. The research reported here has the goal to empower seniors on their daily lives. We designed a proposal for an Integrated Personal Health Record for the improvement of a Nation-wide Patient Portal. We also involved the project stakeholders of the Portal on a user-centered design process to engage new users into the platform. Currently, we are exploring the design of an online channel for a recently launched National Telehealth Senior Program. Seniors have the potential of interacting with both systems and have an integrated view over their health; access their medical records and geriatric assessments; use online healthcare services e.g., scheduling appointments; finally, contribute with self-collected data such as observations of the daily living to monitor their health and provide more patient knowledge to healthcare providers.