Abstract
Why are many information technology (IT) governance software implementations challenged and what are the critical success factors (CSFs) for the rollouts? This question has recently gained importance, as IT governance is high on the corporate agenda and software tools have become available that promise to enforce and streamline IT governance mechanisms. However, early research has shown some of the difficulties surrounding the implementations of these applications. This article presents and discusses several implementation case studies based on a comprehensive research framework, and concludes with a discussion of implementation practices. Three major factors can overcome most common failure points: careful project planning, top management support, and tight organizational integration.
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