Implementação dos mecanismos de governança de tecnologia da informação em uma universidade pública

Abstract

This article focuses on the implementation of information technology (IT) governance mechanisms at the Federal University of Reconcavo da Bahia (UFRB), Brazil. In this context, the main objective is to indicate which mechanisms need improvement actions. To do so, a questionnaire was used using the five-point Likert scale to indicate the degree of attitude of university decision-makers about the implementation of IT governance mechanisms. In addition, we sought evidence of implementation in the Institutional Development Plan (MDP) 2015-2019, in the management reports for 2015 and 2016, in the institutional self-assessment report 2015-2017, and on the institution's website. The analysis indicated that the implementation of the mechanisms investigated at UFRB is at an embryonic stage, with the inertia of the strategic IT decision-making structures, and the absence of the definition of IT principles, policies and models, which hinders the implementation of the other categories of IT governance mechanisms. The findings regarding the embryonic stage of the implementation of IT governance mechanisms has led to the conclusion that there is no strategic alignment between IT and business and, consequently, a hindrance to the delivery of value provided by IT to the academic community.