Abstract

PurposeThis study aims to bring a new approach to the existing structure of Cessna 172 type Aircraft Maintenance Manuals (AMM), operational safety, suitability for maintenance operations and human factors. The purpose of this study is to maintain maintenance operations more safely and effectively.Design/methodology/approachThis study tried to develop an approach by using focus group interview and individual interview techniques. At all stages of the study, interviews were made and support was received from the maintenance technicians, technical instructors and students from the aviation industry stakeholders.FindingsAccording to the answers given by the participants, the new approach could have a positive effect on operational safety (98.71%), could have a positive effect on human performance (95.72%) it is understandable (93.16%), it is proper for maintenance operations (88.74%) with high potential to convert into practice (85.92%) and a high potential for future applications (97.06%).Practical implicationsIt can be used in aviation organizations that operate AMM Cessna 172 type aircraft, created with the new approach, in maintenance aircraft maintenance enterprises and maintenance training institutions. Thanks to this approach, aircraft maintenance technicians will be able to perform safely and more effective maintenance activities.Originality/valueContrary to the technologies used by organizations that host wide-body aircraft in their fleets, it requires less cost and less workload to create, use and update. Low-cost airline organizations and maintenance training institutions will also be able to achieve this approach.

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