Abstract

This paper focuses on one major characteristic of a world‐class agile management system, namely, employee involvement and human resources development. The paper provides a method of forming teams for the purpose of improving management systems in an agile environment. It demonstrates that such management systems are progressive and proactive in achieving their goals and objectives and cultivate close communication with their employees and customers. Agile management systems create “people oriented organizations” that highly value their customers and employees. In the paper, the strategic importance of communication and employee involvement for agile world‐class management systems has been discussed. Also, a model for employee involvement for agile management systems has been discussed. The paper concludes that the driving force behind employee involvement and human resource development in agile management systems is good communication.

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