Importance and Role of Human Resources and the Management in Health Care

Abstract

With the opening up of economy and participation of private players in healthcare sector, the technological and innovative procedures in healthcare, improvement of healthcare facility’s in line with that of developed nations, there is a see saw change in healthcare spectrum. Accordingly the role of Human Resources Management has changed the functioning because healthcare is related to health of human beings where care and upkeeping of the patient’s health is a primary of importance. Unlike other organizations healthcare organization is a peculiar sector in which the role of Human Resources is of utmost important. Human Resource Management in particular Personnel Management serve an important role in developing a team of professionals, to find new talent, train new employees, to support the healthcare functions. In addition attrition is an important aspect because any experienced qualified healthcare professional leaves the organization (specialists) will have greater impact in the facility; as such the human resources management should take all care to retain the talent and experienced and qualified healthcare professionals and Para medics by looking after their needs that is within the limits of the organization and at the same time to keep their morale high. This Article presents a significant contribution of Human Resources Management and the Personnel Management with respect to healthcare facilities and their functions, characteristics, role in satisfying the patient’s want needs and at the same time to reach the functional goals of the provider/facility. In a word healthcare professionals and other clinical staff are the ‘main raw material for healthcare’ and without proper Human Resources no healthcare facility can function and satisfy the patients. Retention of patients, attending to their ailments/discomforts and bring them back to their normalcy lies with the Human Resources that is available in that particular facility. In a changing world, Universal healthcare is fast progressing with the introduction of innovative technology like robotics, invasive surgeries, transplantation of human organs are the order of the day. Hence every healthcare facility and provider should concentrate on human resources and their management mainly clinical staff such as healthcare professional, paramedics, technicians, lab assistants and such other specialists and personnel who are directly involved in healthcare functions with safe and quality of healthcare to the satisfaction of patients.