Abstract
Abstract Implementation of e-government programs at the federal level is a complex process, because such programs are often highly politicized, vague, and under-funded. These factors combined with the mission-critical nature of information technology (IT) in government service provision can lead to short-lived and ineffective programs. The political and fiscal costs of failure have created a need for a methodology to evaluate e-government programs and frameworks to help guide their success. This paper applies three IT implementation models to two federal e-government programs to identify the factors that each theorist contends should lead to increased success. The models selected-Andersen's Public Process Rebuilding Model, Scholl's Business Process Change Model, and Allen's Information as Asset Modelreflect the influence of business models on e-government implementation and attempt to reconcile such an approach with the needs of the public sector. By focusing on the analysis of the following factorspurpos...
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.