Abstract
Since information technologies have become critical to business success as a tool for organizational innovation, successful implementation of information technology (IT) innovation is viewed as one of the most crucial tasks for many organizations. This paper examines the effects of the contextual factors on the implementation of the client/server system as an interrelated IT innovation. The authors clarify the concept of IT innovation by distinguishing between IT innovation object and IT innovation process and provide the conceptual framework for IT innovation process. Four types of IT innovation implementation were classified according to the dimensions of implementation scope and implementation pace. They developed a set of relevant propositions and examined them through multiple case studies following Yin's case-study methodology.
Published Version
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