Implementation of Six-Sigma methodology to achieve a competitive edge in Saudi universities

Abstract

Six Sigma is a business process improvement method that aims to discover and eliminate the causes of defects, mistakes, and errors. Six Sigma is a process improvement methodology that focuses on critical processes that result in unacceptable defects to customers. This study aims to Implementation of Six-Sigma methodology to achieve a competitive edge in Saudi universities. For this purpose, we used the Scopus database for the data extraction; the PRISMA statement 2015 inclusion and exclusion framework is used to select data. Six sigma keywords are used in the search bar, and 12279 results are shown and follow the screening process. The final 48 articles and reviews are used for the systematic literature review after the detailed screening process. The results have classified the literature into three significant categories, organizational performance, Lean Six Sigma, and higher education. The Saudia Arabia universities are also focusing on the collaborative research work with the different regional and international universities for the Six Sigma implementation in universities. The study's findings of the study demonistrating that universities in Saudia are focusing on developing the education structure and methods using the Six Sigma methodology and Lean Six Sigma approach.