Implementation of information systems in the organization of public passenger transport - examples from practice

Abstract

The system of public urban transport of passengers should ensure the flow of people, goods and services in urban areas, occupying a special place in the city system and significantly affecting the sustainability of the city. Efficient organization and management of the system is not possible without proper information. An indispensable part of every modern system of public urban passenger transport are information technologies. Information technologies make the company more competitive, modern and more efficient, so without it's application it is impossible to survive in a market that is very demanding in terms of optimizing transport activities and processes. The paper presents the application of the information system in the organization of public urban passenger transport in the city of Belgrade.