DEVELOPMENT OF THE CONCEPTUAL FRAMEWORK IN THE FIELD OF ASSESSMENT OF THE ORGANIZATION OF URBAN PASSENGER TRANSPORTATION

Abstract

The development of the conceptual apparatus in the field of assessing the organization of urban passenger transportation allows us to form objective evaluation mechanisms for further improvement of the work of urban public passenger transport. Today in the presence of a number of problems in the field of transport services for the population of large and largest cities the task of forming a sound assessment system for the organization of urban passenger transportation becomes the most urgent. However for such an assessment different authors use different categories: "effectiveness", "efficiency", and "quality". There are no works that would allow us to determine the most appropriate category in relation to the functioning of urban public passenger transport. The article conducts a study of these categories, presents their comparative analysis and considers the possibilities of their use to evaluate the operation of the system in question. Purpose. The main objective of the article is to select a category for evaluating the organization of urban passenger transportation. Methodology. The method of analysis and the method of systematization of data were used in carrying out the research. Results. The essence of each of such categories as "effectiveness", "efficiency" and "quality" in relation to the assessment of the organization of urban passenger transportation is determined. The interrelationships between the categories and their significant differences are determined. The choice of the category of assessment of the organization of urban passenger transportation is justified. The scope of the results. The results obtained can be guided by scientists and specialists involved in the assessment of the organization of urban passenger transportation. Conclusions. It is recommended when choosing a category for evaluating the organization of urban passenger transportation to reflect its essence, which is defined in this article.