Abstract

The COVID-19 pandemic has disrupted the global economy and business, and Human Resources (HR) is at its heart. With the organization now on the cusp of recovery, the role of HR has become even more important. The question is not limited in terms of imagining the impact and role of human resources in the future post-COVID-19. One thing is certain - the pandemic and its inherent effects on business have highlighted the need for adaptability and resilience in today's workforce, accelerated the shift towards a new digital economy, and emphasized the importance of HR in the new normal. This study tries to describe the role of human resource management in an effort to restore organizational performance. This study is a qualitative research using descriptive methods to describe the object under study. The results showed that the role of HRM during the COVID-19 pandemic was very strategic, especially in terms of maintaining the health and safety of workers when returning to work by implementing strict health protocols and also providing guidance and assistance for employees affected by COVID-19 such as downsizing and restructurisation. This research also presents HR transformation in terms of employee performance appraisal using results-based performance methods and the use of technology as a support in job optimization

Highlights

  • The Coronavirus Desease 2019 (COVID-19) pandemic has devastated the economies of all countries in the world (Nasution et al, 2020)

  • While the implications of COVID-19 will undoubtedly be far-reaching, we will focus on specific topics around employee adjustment and well-being as they navigate today's work environment

  • Rebuilding the organizational culture will be a top priority for Human Resources (HR) Management as organizations want to adopt more flexible work arrangements

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Summary

INTRODUCTION

The Coronavirus Desease 2019 (COVID-19) pandemic has devastated the economies of all countries in the world (Nasution et al, 2020). Due to insignificant shelter orders and business closings, even those who may be able to adjust to remote working conditions are faced with their own unique challenges due to the inability to find alternative workspaces (eg, cafes, libraries) outside the home itself This may further limit the segmentation between work and personal environment which causes greater difficulty in "releasing" from the demands of work (Trougakos, et al, 2020). The current great challenges of COVID-19 provide the right moment for management experts to coordinate research efforts and turn them into actionable insights to support organizations in addressing one of the greatest challenges in modern history (Gigauri, 2020) It offers experts the exciting opportunity to look across disciplines for guidance and inspiration so that the unique HR problems facing organizations today can be managed in an integrative way. While the implications of COVID-19 will undoubtedly be far-reaching, we will focus on specific topics around employee adjustment and well-being as they navigate today's work environment

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