Abstract
The Lean-Kaizen has been utilized in different sectors over the past years as a continuous improvement tool and wastes elimination to gain competitive advantage. Indeed, Lean- Kaizen implementation in the higher education sector has not been employed effectively in some countries. The paper aims to examine the current status of Lean-Kaizen implementation in the Saudi Arabian higher education sector. The survey was distributed to several universities in Saudi Arabia and the findings of the survey illustrated that the implementation of Lean-Kaizen is still in the early stages and not adopted widely in universities within Saudi Arabia. The paper provides valuable information about the current status of the Lean - Kaizen implementation in the Saudi Arabian higher education sector. A recommendation was proposed to guide universities and practitioners for future continuous improvement efforts.
Highlights
Nowadays, organizations worldwide are concerned with improving the quality of products and services to satisfy customer needs
The lean tools, principles, and methodologies are utilized as a continuous improvement process and have been implemented effectively by many leading companies across the world to reduce cost, waste, increase profit, and gain a competitive advantage within the market place (Balzer et al, 2016)
The first section of the survey was dedicated to gathering general information about universities including the name of the university, participant college, and position
Summary
Organizations worldwide are concerned with improving the quality of products and services to satisfy customer needs. The lean tools, principles, and methodologies are utilized as a continuous improvement process and have been implemented effectively by many leading companies across the world to reduce cost, waste, increase profit, and gain a competitive advantage within the market place (Balzer et al, 2016). Lean thinking or lean manufacturing is an improvement technique, which helps in identifying waste known as (muda), (mura), and (muri) in the Japanese language as well as non-value-added activities that occurred in the work process to provide value to the customer (Ohno, 1988; Pedersen & Huniche, 2011). Several studies have presented the positive impact of lean principles in the higher education sector. The benefits of adopting lean principles in higher education include potential improvement in academic and administrative operations at both the Manuscript received on September 20, 2021.
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