Impacting Sustainable Behavior and Planning in Smart City

Abstract

In recent literature, the concepts of smart, intelligent or cognitive cities have gained increasing attention as approaches for addressing the challenges of urban management. In smart city by having the right information at the right time, citizens, service providers, and city government will be able to make better decisions to increase quality of life for urban residents and the overall sustainability of the city. It is therefore stipulated that information resulting from a smart city implementation has a two-fold impact: 1) it changes the social behavior of citizens towards more efficient and sustainable utilization of city resources (bottom-up) and 2) it allows service providers (such as utilities and transit companies) and the city government to provide more efficient and sustainable services (top-down). There is an explicit need to understand the impacts of smart cities on urban environmental, social and economic sustainability from a holistic perspective. In this paper, we will use conceptual systems diagrams to map the different aspects of this relationship as outlined in the literature and identify the gaps that will need to be addressed to robustly understand the full impact of smart cities on the above-mentioned dimensions of urban sustainability.