Abstract
Purpose of the article: The general objective of this study was to examine the impact of working tools, training, organisation’s physical environment, organisational communication and organisational structure on employees’ job satisfaction and organisational performance. Methodology: The study adopted random sampling technique in selecting the participants. Self-structured questionnaires were used to elicit information from a sample size of one hundred and thirty-two respondents. One hundred and twenty-five instruments were properly completed and fit for analysis. Scientific aim: This study investigated the impact of some selected factors (working tools, training, organisation’s physical environment, organisational communication, and organisational structure) in determining job satisfaction of employees and organisational performance. Findings: The study found out that working tools, training, work environment, organisational communication and organisational structure significantly affected employees’ satisfaction and organisational performance. Conclusions: It was recommended that management and other decision makers in organisations should pay good attention to effective communication, conducive work environment, and appropriate organisational structure, provide appropriate tools for the employees, and give right training to the employees; these would enhance employees’ satisfaction and also improve the performance of the organisation.
Highlights
The importance of employees’ job satisfaction and organisation’s performance has captured the attention of researchers in management
If communication is put to good use in the organisation, many of the challenges that dove-tail into employee turnover as a result of a lack of satisfaction will be better addressed
Data were collected through the use of self-constructed questionnaire tagged Working Tools, Training, Organisational Physical Environment, Communication and Organisational Structure Questionnaire (WTTOPECOSQ)
Summary
The importance of employees’ job satisfaction and organisation’s performance has captured the attention of researchers in management. This is as a result of the role played by these factors in ensuring that organisations are able to keep going in the present highly competitive business world. The strategy of ensuring that appropriate variables are provided for personnel in the workplace is a good motivational strategy. Communication is a very important factor that is used to conduct and put organisation’s resources to good use. If communication is put to good use in the organisation, many of the challenges that dove-tail into employee turnover as a result of a lack of satisfaction will be better addressed
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