Impact of Quality of Work-life on Employee Productivity in Divisional Secretariats of The North-Western Province of Sri Lanka

Abstract

Public sector organizations in Sri Lanka are running through public funds, and it is vital to use those funds in an impactive manner. To measure whether public organizations are running effectively, productivity is an important concept to study. Previous scholars have analyzed and identified an ideaof work-life quality related to employee productivity. The majority of early researchers found a relationship between quality of work-life and employee productivity, but they do not focus on measuringthe impact of quality of work-life on employee productivity. This study fills the said gap by investigating the effects of quality of work-life on employee productivity. Employee productivity was measured using ACHIEVE model, and quality of work-life was measured using the Walton model. In the Walton model, there are eight quality indicators of work-life working conditions, social integration, adequate and fair compensation, occupied space by work in life, use of capacities at work, social relevance, opportunities at work, and constitutionalism. The population of this study was all employees working in divisional secretariat offices in Northwestern province; thesample size was 375 and useda random sampling technique. This research was a basic type of explanatory research, and primary data was used. Data were collected from employees covering all sections of divisional secretariats in the northwestern province. The result of this study indicated that there is a positive relationship between quality of work-life and employee productivity. At the same time, quality of work-life has a significant impact on employee productivity. Of eight indicators of quality of work-life, only four have influenced employee productivity. They are social integration, constitutionalism, social relevance, and occupied space by work. Concern about providing formal and informal integration among employees, freedom of expression, fair treatment,, and focus on social responsibility in divisional secretariat offices are vital aspects of employee productivity.