Impact of Public Procurement Rules on the Efficient Procurement Processes Mediated by Technology Integration Health Sector: A Case of Punjab

Abstract

This study explores the impact of public procurement rules on the efficiency of procurement processes in the health sector of Punjab, focusing on the mediating role of technology integration. In the context of public sector procurement, stringent rules and regulations are designed to ensure transparency, accountability, and fair competition. However, these rules can also introduce complexity and delays. This research examines how the adoption of advanced technology solutions can streamline procurement processes and mitigate the challenges posed by regulatory frameworks. Using a mixed-methods approach, data were collected through surveys and interviews with key stakeholders in the health sector, including procurement officers, suppliers, and policy makers. The findings indicate that while public procurement rules impose necessary checks and balances, their rigid application can impede procurement efficiency. The integration of technology, such as e-procurement systems, has shown significant potential in enhancing process efficiency by automating workflows, reducing manual errors, and improving transparency. The study concludes that technology integration acts as a crucial enabler in balancing the dual objectives of regulatory compliance and operational efficiency in the health sector's procurement processes. Recommendations for policy adjustments and further technology adoption are provided to optimize procurement practices and improve health service delivery in Punjab.