Abstract

This empirical research aims to identify the relationship between organizational climate and knowledge sharing behavior. Also, this study uses knowledge sharing intentions as a mediator between these two variables. The survey was conducted incidentally on 403 minimarket employees in eight districts/cities in West Java. Factor analysis was employed to purify research variables. To evaluate the research model, multiple regression analysis was used. The results of the factor analysis on organizational climate resulted in two factors, fairness and affiliation. Fairness and affiliation constructs have a positive and significant effect on knowledge sharing intention. Knowledge sharing intention also has a positive and significant effect on knowledge sharing behavior.

Highlights

  • The minimarket business is growing rapidly in Indonesia (Hikmawatia & Nuryakina, 2017; Ginting, 2018; Hadyan, 2019)

  • Limitation of social activities and the obligation to maintain physical distance reduce the turnover of the minimarket business (Aria, 2020; Judith, 2021)

  • This study involved 403 minimarket employees spread across eight cities/regencies in West

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Summary

Introduction

The minimarket business is growing rapidly in Indonesia (Hikmawatia & Nuryakina, 2017; Ginting, 2018; Hadyan, 2019). This business grew by 12% in 2019 (Hadyan, 2019; Pryanka, 2019). Retail business growth in 2020 is hampered (Pryanka, 2019; Kuncoro, 2020). Even though the Covid-19 vaccine has been discovered, retail business growth is estimated to be only 4-4.5% in 2021 (Susanto, 2020). The Covid 19 pandemic is perceived to cause uncertainty in 2021 (Business Wire, 2020; Sharma et al, 2020)

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