Abstract
Even though psychological capital has been identified as an important issue in the workplace, little research has focused on it through organizational support. Drawing on leadership theory and conservation of resources theory, this article examines the mediating role of organizational support in the relationship between leadership behavior and psychological capital in insurance companies in Jordan. The questionnaires were distributed randomly. Out of 350 questionnaires, 335 questionnaires were effective for analysis, after analyzing the data using the statistical program SmartPLS version 3.2.6. Based on the theories, a significant impact of organizational support on the relationship between leadership behavior and psychological capital of employees was found. Thus, the study recommended maintaining the interest of senior management in the insurance companies operating in Jordan to identify and educate the managers of these companies in choosing the appropriate leadership behavior in accordance with the company’s data and the circumstances surrounding it at the right time and place.
Highlights
Business organizations are becoming more and more interested in their human resources due to their role in the progress and development of the organization, achieve a competitive position, and, have to invest in their human resources and work on training and education and develop for a distinctive human resource
Results related to describing the type of leadership behavior, organizational support, and psychological capital were used in insurance companies
This study has provided evidence and achieved its objective of examining the mediating role of organizational support in the relationship between leadership behavior and psychological capital
Summary
Business organizations are becoming more and more interested in their human resources due to their role in the progress and development of the organization, achieve a competitive position, and, have to invest in their human resources and work on training and education and develop for a distinctive human resource. It became obligatory that leaders of these organizations should adopt leadership behaviors that lead to raising the morale of employees by providing all forms of psychological and emotional support, and, the emergence of the so-called psychological capital in which individuals are more hopeful and optimistic, more flexible and efficient in dealing with the changes they may face ( AL-Badareen & Al-Ghazzawi, 2018) It may be achieved by providing organizational support that makes an individual feel that the organization provides him with material and moral returns that enable him to satisfy his needs and achieve his ambitions, and commensurate with the size.
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