IMPACT OF JOB STRESS ON EMPLOYEE’S PERFORMANCE: MODERATING ROLE OF JOB CRAFTING AMONG REMOTE WORK EMPLOYEES

Abstract

As competition increases, pressure on employees to perform better also increases, leading to job stress. This unmanaged stress affects employees’ well-being, resulting in hindered performance and a decline in work quality. Hence, job stress and performance are crucial research topics. The primary goal of this research is to investigate the effects of job stress on employee performance and the moderating role of job crafting. As COVID-19 has altered the normal performance of work functions, this study focuses on the effects of stress on the performance of remote work employees who were the target sample for this study (n=175). The sample was chosen by convenience sampling and the data were tested and analyzed using SPSS. The results suggest that job stress negatively impacts employee performance and job crafting positively moderates this relationship in remote workers. Furthermore, the results generate valuable insights into the efficacy of job crafting to counter the effects of stress, particularly on employees’ task performance. Keywords: job stress, employee performance, task performance, job crafting, remote work employee.