Impact of Job Insecurity on Hotel Workers' Workaholism and Work-Family Conflict in Korea.

Abstract

This study explored the relationship between job insecurity of employees and workaholism or work–family conflict in the hotel industry in Korea. To do this, four hypotheses were proposed. First, that job insecurity will have positive effects on workaholism. Second, that workaholism will have positive effects on work–family conflict. Third, that job insecurity will have positive effects on work–family conflict. Fourth, that through the mediation of workaholism, job insecurity will have positive effects on work–family conflict. Further, eligible respondents (n = 331; 217 male and 112 female) were recruited from four-star hotels or above located in Seoul, Incheon, and Gyeonggi Province and then evaluated for a self-administered questionnaire survey. Results showed that job insecurity had significant positive effects on workaholism, and workaholism had significant positive effects on work–family conflict and mediated the interaction between job insecurity and work–family conflict. Thus, it can be concluded that hotels should improve working conditions and propose solutions, such as the moderation of workload, for preventing their workers from workaholism. In particular, hotel business managers should minimize worker’s job-insecurity-induced compulsive drive to work by devising strategies for minimizing their worker’s workloads. They should also enable workers to perform their jobs autonomously.