Impact of Individual Belief, Facilitating Condition, and Habits on the Acceptance and Support to Use Mobile Training

Abstract

Implementation and adoption of mobile training are still nascent in the public sector in the UAE. A successful migration model for a mobile training system relies on user support and acceptance as well as the decision to migrate to mobile training. The study aims to investigate a comprehensive range of the factors that influence the intention to use and support to change to mobile training in the Sharjah police general command – UAE. The proposed conceptual framework includes Individual Beliefs (attitude) (IB), Facilities Condition (FC), Habits (HA), Intention to Use Mobile Training (IUMT), and support to change to mobile training (SCMT). The study's target population is all the staff members of the General Department of Sharjah Police in the Emirate of Sharjah, which has a total of 7,715 employees and a sample size of 367. The final dataset includes 373 respondents collected from 19 different departments by using the quota sampling technique. Results of intention to use mobile training (IUMT), illustrate a satisfactory predictive power; the three variables; IB, FC, and HA can explain 44.6% of the variance. The precedence of the impacts based on the path coefficient is individual belief, facilitating conditions, then habit. Results of support to change to mobile training (SCMT), illustrate a moderate predictive power; the four variables; IUMT, IB, FC, and HA can explain 63.6% of the variance. The precedence of the impacts based on the path coefficient is the intention to use mobile training, then individual belief. The three main predictors have impacts on the support to change to mobile training (SCMT) either directly or indirectly. Based on the total effect, the precedence of the three main variables is individual belief, facilitating conditions, then habit.