Impact of Emotional Intelligence on People Orientation of Servant Leaders: Capacitive Study of Gender an Evidence from Telecom Sector of Pakistan

Shamshad I

doi:10.4172/2375-4389.1000228

Abstract

Objective of this study was to investigate the relationship between people orientation of servant leadership and emotional intelligence, and compare how much this relationship is different to male and female. Globally, organizations use leadership as key factor to motivate and improve work environment while emotional intelligence to test and assist their employees’ psychological needs. This study will provide the detail impact of emotional intelligence on servant leadership and its facets of people orientation separately and will help organization to fix or improve health of variable under discussion. Survey and structural modeling both techniques were used to test empirical relationship between variables based upon 50 responses. Questionnaire (standardized) were employed to calculate two constructs. High validity and reliability were found for both scales and inter-item correlation was also established. Results shows that there is positive and significant relationship present between emotional intelligence and servant leadership, it was also found that emotional intelligence effect more on female servant leadership facets as compare to men. As practical implementation organizations must conduct trainings of emotional intelligence for employees and especially for their leaders to improve performance of number of variables affect by servant leadership at workplace.

Highlights

Though there are number and numbers of definitions of leadership from each prospective but which is more suitable to that specific research is depend upon the context and environment in which study is been executed [1]
This research is a contribution to the need of Pakistan to identify the main competencies required in servant leadership roles with emotional intelligence and how these competencies may lead to successful management of working teams
Purpose if this study is to find out and estimate the relationship between previously said variables, and further in-depth effect of emotional intelligence on people orientation and how it is different for each gender

Summary

Introduction

Though there are number and numbers of definitions of leadership from each prospective but which is more suitable to that specific research is depend upon the context and environment in which study is been executed [1]. Study of emotional intelligence at workplace is relatively new when it comes to its interaction with servant leadership or even as individual variable and will add knowledge to very few local studies. This research is a contribution to the need of Pakistan to identify the main competencies required in servant leadership roles with emotional intelligence and how these competencies may lead to successful management of working teams. Purpose if this study is to find out and estimate the relationship between previously said variables, and further in-depth effect of emotional intelligence on people orientation and how it is different for each gender. The empirical proof is used to test linkage between Emotional Intelligence and servant leadership

Literature Review

Results

Discussion and Conclusion