Impact of downsizing on employees of community health‐care service organizations

Abstract

This study was designed to determine the impact of downsizing on the quality of work life for the nursing staff of community health‐care service organizations. Its objectives were to: identify the perceived impact of downsizing on the quality of their work life; determine the implications; and make recommendations on how to minimize or eliminate the negative impact and maximize the positive aspects. Analysis of the qualitative data indicated that there was a significant negative impact on the quality of the staff’s work life. Further analysis of comparative data revealed that the negative impact on work life was mitigated, as staff assumed responsibility for their professional development and career path. Although the adverse effect of downsizing was strongly supported in this study, there were also indications that its lasting impact was questionable. Evidence surfaced indicating that, after downsizing, additional benefits were derived, which enhance staff’s quality of life and the organizational climate.