Abstract
Research background: Changes have become an important topic of discussion among enterprises making it a top priority, especially in addressing sustainability concerns. No other issue is as important as sustainability from the point of globalization. Discussion is about to work intensively towards reinventing existing business models and integrating some methods to stay competitive and profitable. It requires an updated management capability not only through the modernization of processes, but also the creation of a new level of value creation within the company. The Quality Management System (QMS) can be used as a tool for reconstruction of the business activities and creation of new innovative ideas in the company, which comply with changing customer preferences, revenue mechanisms, and, finally, processes and value chains. Purpose of the article: This research aims to analyse the transformation of a business model which is affected by implementation of the Quality Management system and to find out how it influences the sustainability of a business model. Methods: In this research the authors used content analysis method with inductive and deductive approach as well as methods of selection and survey of respondents and appropriate quantitative methods to process the obtained data. Findings & Value added: The results drawn from this research provide academics and practitioners with a better understanding of impacts that an adopted QMS have on business model dimensions within an enterprise. Findings of the research show whether these impacts aid them in becoming more sustainable. This knowledge can then be applied to strategies and management skills for the purpose of achieving better modelling results.
Highlights
On the one hand globalisation positively influences a business model of an international operating company by making it possible “...to access cheaper labour and material” [1]
The aim of the research is to analyse the transformation of business models in construction, manufacturing and service industries affected by implementation of the Quality Management System (QMS) and to find out how it influences sustainability of a business model
Compliance of products with quality standards is assessed even higher. This fact shows that the QMS mechanism in the companys model ensures the adjustment of quality standards and positively affects the reaction of external environment, resulting in an increase of customers
Summary
On the one hand globalisation positively influences a business model of an international operating company by making it possible “...to access cheaper labour and material” [1]. The dynamically changing world economy creates new needs in both the theoretical models of management and in the practical discussion related to the perception of business [2]. Changes force companies to rethink their operational business models more frequently and fundamentally, as innovation based solely on new products and aimed at local markets is no longer sufficient to sustain competitive and to survive. To remain relevant in the current market, or in other words to stay sustainable, it is important that the company adapts its business model to the changing conditions.
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