Immigrant workers' induction training in Finland: case Petmo project

Abstract

PurposeThe organizations' shareholder value maximization is one of the oldest beliefs in business economics. An organization is seen as a compromise between various goals and targets set by stakeholders, including the workforce. Induction training for newcomers is a part of a comprehensive selection of training and development functions in organizations. Those actions are seen as having a role in the socialization functions in organizations. In other words, it offers opportunities for the newcomers to create unofficial networks inside the work community. The purpose of this study is to investigate the induction training practices in use in organizations with an ethnic minority workforce as well as the development of induction training and methods used in diverse workplaces.Design/methodology/approachThe study uses the findings of investigations regarding ethnic minority group members' induction training practices in Finland as a part of Perehdyttämällä monimuotoiseen työyhteisöön – Petmo (initiation training of multicultural working place)‐project.FindingsThe study found that internationalisation and diversity are clearly beneficial for the company/community, but they also require resources and investments both in recruitment, induction training and work familiarization as well as in comprehensive human resource development; the great challenge seems to be the lack of resources and time during the induction process – what is needed is more evaluation, information (feedback and assessment systems), innovations and training for the induction trainers (communications); the induction training should be the same for everyone. However, in different tasks flexibility may be required, e.g. in the order the issues are presented – for one person the concrete work and the feelings associated with it, knowing the working community and developing the skills are better foundations for general integration and commitment, the other person may approach issues more naturally through a theoretical framework.Originality/valueThe paper uses the research material because it captures successfully the typical situation in Finnish organizations. These insights may act as a basis for developmental actions.