Abstract

Task analysis (TA) in systems design has a number of goals, including identifying information needed by the user, knowledge and skills that the user needs, and potential errors that the user might make. However, a necessary precursor to TA is to determine what the important tasks are in the first place. This research is aimed at developing a methodology for identifying tasks in command-based human-computer systems. The following paragraphs delineate the motivation for the approach, as well as the general procedures in this methodology.

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