Abstract
Little research in IS has examined the contagion mechanisms of conflicts during IT deployment between organizational members in a network. A focus on an organizational network’s contagion mechanisms is important to anticipate potential contagious conflicts that may lead to the failure of a mutual IT project. The paper delivers the results of a 4-year action research project conducted at a leading French federation of agriculture cooperatives. The study reveals that identifying contagion mechanisms at the very preliminary phases of implementation may be strategic for a successful IT deployment, despite the tools’ imperfections. Destabilizing “automatic” conflict contagion between cooperatives have led to engaging contagious survival mechanisms, limiting conflict contagion and accelerating the tool’s adoption. For IS managers and practitioners, considering conflict contagion in the translation process, one can work to more actively contain and resolve conflicts before they have a chance to affect the rest of the members.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
