Abstract
This paper identifies the critical success factors for Supply Chain Quality Management (SCQM). Based on data collected from Taiwan's computer and electronics industries, three performance groups are identified. Our results show that firms in the best performance groups emphasize supplier relationship, IT-driven change, and customer focus. The perceptions of managers of these critical factors could be used as the basis for developing strategic and operational initiatives. A framework is also developed on how to use SCQM's critical success factors to build competitive advantage.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
