Abstract
A very challenging form of social services is the teaching profession. A teacher’s profession has a high level of emotional distress. The problem of emotional stress among teachers is of concern to the public both inside and outside the educational organization. This study was done to find out the extent of the emotional stress that teachers experienced at Sekolah Menengah Kebangsaan Pangkal Meleret. The study aims are to see the extent of the level of the emotional stress of the teacher's workload, lack of resources, administrative management, time constraints, and negative student behavior and disciplinary problems. To achieve the purpose of the research, quantitative methods have been used. This study was conducted at Sekolah Menengah Kebangsaan Pangkal Meleret, Machang, Kelantan. A total of 44 teachers were selected as sample size to represent 54 respondents. Frequency and descriptive statistical tests covering frequency, percentage, mean and standard deviation have been used to describe demographic profiles and descriptive analysis. Cronbach's Alpha reliability value is 0.806 also good for pilot study. The findings showed that the highest levels of teacher emotional stress were teacher’s workload (M=4.37, SP=.459), followed by lack of resources (M=4.07, SP=.524), and administrative management (M=4.05, SP=.599), while time constraints were at moderate levels (M=3.54, SP=.862), followed by negative student behavior and disciplinary problems (M=3.21, SP=.855). The results of this study prove that these five factors influence the level of the emotional stress of the teacher. The results of this study contribute as reference material and guidance to the school to overcome the problem of emotional stress among teachers to improve the quality of teacher services.
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