Abstract
Knowledge management (KM) is a major enabler of supply chain (SC) management. The performance of KM in SC may be affected by various different factors and it is always difficult for the practitioners to improve all aspects at the same time. This study presents a favorable method combining fuzzy set theory and the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method to identify critical factors for successful KM implementations in SC. Considering the interdependence among factors, this fuzzy DEMATEL method forms a structural model and then visualizes the causal relationships among factors through a cause-effect relationship diagram. Then according to the results of proposed method, critical success factor (CSF) of KM in SC is figured out. Finally, four CSFs are identified out of 12 influencing factors, which will helps to improve effectiveness and efficiency of KM in SC.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
