Abstract
Eucalyptus leaves can also be used as herbal drinks to alleviate colds and coughs, in addition to being used as raw material for Eucalyptus oil. The leaves of Eucalyptus contain active compounds that can function as antibacterial, anti-inflammatory, antioxidant, and antiviral. One of the practical and easy to develop herbal drink items is herbal tea in a dye bag. This study aims to identify the characteristics of Eucalyptus tea products that meet customer requirements and to identify design characteristics that are critical to the development of Eucalyptus tea products. The method used in this research is the Quality Function Deployment (QFD). The results showed that product characteristics of Eucalyptus tea were efficacious, not too strong aromas, nice colors, quick brewing time, good taste, not too spicy, quality price, proper instructions, safe, halal, and long shelf life. Three critical design characteristics are defined, namely the type of supporting herbal materials from leaves or stem, and the best proportion of supporting herbal materials and Eucalyptus leaves that meets customer requirements.
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