Abstract
The effectiveness of ICT applications in the institutional management process is often hampered by many non-technical factors that are not prepared by the institution starting from the preparation of people, culture, organizational mechanisms, and even technical maintenance. Utilization of Information and Communication Technology (ICT) in the field of academic, administrative services in tertiary institutions becomes a necessity, not just prestige or lifestyle for modern tertiary education management. But in its implementation, many obstacles encountered by universities in implementing ICT are the institutional management process, both technical and non-technical factors. The effectiveness of ICT implementation in the management of tertiary institutions needs more attention, given its quite central role in the managerial decision-making process or other decisions. To increase the effectiveness of this implementation, which obviously will affect the efficacy of the achievement of the implementation of education carried out by the institution, the factors that influence the effectiveness of the application of ICT in institutional management, especially in terms of academic administration need to be examined more continued. This is intended to make the process of educational governance in higher education more effective and efficient so that it can support the achievement of high performance from the institution. This research aims to create an integrated academic system at tertiary institutions so that all educational processes can be easily carried out and known.
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