ICT 융합 솔루션의 품질지각 시스템 사용에 관한 관계성 연구 -품질지각에 대한 매개효과 검증을 중심으로-

Abstract

Due to the impact of the global financial crisis, the global manufacturing industry faced limitations in the growth of the real economy, including a long-term economic recession, increased labor costs and spreading anxiety. In advanced countries, the manufacturing workforce is shrinking due to a decrease in the fertility rate and avoidance of manufacturing, and the industrial structure is changing to a service-oriented economic structure due to low-wage manufacturing avoidance and preference for the service industry, and preference for manufacturing industry is gradually decreasing. Meanwhile, with the introduction of solutions through information and communication technology convergence, companies are changing their form to a different paradigm from the past. With the introduction of solutions through information and communication technology (ICT) convergence, companies are changing their form to a different paradigm from the past. The development of various technologies such as 5G is ultimately changing the management paradigm at all levels. In various studies based on this, it has been argued that the introduction of technology through ICT convergence centered on the 4th industry will become a very important factor in determining future competitiveness through corporate innovation. In addition, traditional manufacturing powerhouses such as the United States, Germany, Japan, and China are also pursuing a direction to adopt integrated smart solution technology that integrates the latest ICT technologies into factories to increase manufacturing competitiveness. Accordingly, in this study, the effect of solution quality factors on acceptance intention and acceptance behavior and mediating effect on quality was empirically verified for companies currently using ICT convergence technology.