Abstract
Although most logistics and freight forwarding organizations, in one way or another, claim to have core values. The engagement of employees is a vast structure that affects almost every part of the company’s core environmental values. There is little theoretical knowledge about the relationship between firms and the engagement of employees. Based on research literature, this paper aims to provide a novel approach for insight around employee engagement in a logistics organization by implementing deep natural language processing concepts. The artificial intelligence enabled solution named Intelligent Pulse (i-Pulse) can evaluate hundreds and thousands of pulse survey comments and provides the actionable insights and gist of employee feedback. i-Pulse allows the stakeholders to think in new ways in their organization, helping them to have a powerful influence on employee engagement, retention, and efficiency. This study is of corresponding interest to researchers and practitioners.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Information Management Data Insights
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
