Exploring the connection among employee performance, employee retention, and employee engagement within higher education institutions (HEIs)

Abstract

The current research examined the connection between employee retention, their performance, and engagement in higher education institutions (HEIs). The study aimed to determine if employee engagement and retention are directly correlated with one another and with staff productivity. In order to collect information from staff members of various colleges and institutions in India’s National Capital Region (NCR), a survey questionnaire was created. SEM analysis was done to assess the relationship on a total of 313 valid replies. The results show that employee engagement positively affects employee retention, with a critical ratio (CR) of 2.569 and a standardised regression coefficient β =0.47, p = 0.000). The study also demonstrates that, with β = 0.51 and CR = 2.119, p=0.000, engagement had a favourable impact on employee job performance. Furthermore, with β = 0.34 and a CR of 1.992, p = 0.000, retention had a favourable impact on employee job performance. For HEIs, the study has important practical ramifications. To improve employee job performance, organisations should try to develop a supportive work environment that encourages employee engagement and retention. HEIs should establish friendly workplace environments for staff members and encourage constructive peer connections. The study also has societal repercussions. The variables that influence employee engagement and retention are indicative of a strong workplace culture, which has the potential to bolster the company’s standing in the community. Hence, if these requirements are addressed, employees will be given considerable focus.