Abstract

This study examines the problem of item allocation in a post-COVID environment with various products and a large customer base. The number of customers has increased due to the rise of internet access and the growing willingness to shop online. Problems such as the timely delivery of goods or services, the selection and destination of orders in decentralized warehouses, and the allocation of warehouses to customers are difficult to overcome with a large variety of items and many customers. It has been proposed that mathematical modeling in combination with meta-heuristic solution techniques solve these problems. However, solving mathematical models is very time-consuming and labor-intensive because there are many different location situations. Due to computing power and memory capacity advances, researchers have been looking at data-driven solutions to these problems. This study aims to tackle the diversity of commodities and the number of consumers in the post-COVID era by proposing a hybrid data-driven approach that combines data mining and mathematical modeling to solve mathematical location models with high accuracy in less time. This paper was implemented based on data from real cases in the USA.

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