Human technology organizational dimensions for sustainable logistics: a context mechanism outcome model

Abstract

Goal: the main goal of this article is to offer a preliminary Context Mechanism Outcome (CMO) model for sustainable logistics incorporating the HTO (Human, Technological and Organizational) dimensions. Design / Methodology / Approach: The research is based on a scoping review following a well-known five step approach: identification of the research question and of relevant studies, selection of studies; results´ analysis and grouping, summarizing, and presenting the results. Results: The relationships between the HTO dimensions, as well as their interplay, proved to be important for the success of sustainable logistics, in addition to providing relevant contributions to the economic, social and environmental performance of companies. The results generated from the HTO interactions, within the context of sustainable logistics, are ecological and environmental performance, economic financial performance and social performance. Research findings also indicate the lack of studies in logistics that incorporate the HTO dimensions, from the perspective of Triple Bottom Line (TBL). Limitations of the investigation: The scoping review is based on two data bases (Scopus and Web of Science) with a limited number of combinations of themes and search keywords. Practical implications: The proposal of a sustainable logistics management artifact can encourage practitioners to implement this practice towards making sustainable logistics a tool capable of creating value for their organizations. Originality / Value: The research aids the development of sustainable logistics management artifacts to encourage the dissemination of the incorporation of HTO dimensions, from the perspective of TBL, to incentive further research and practical implementations in real-life settings.