Human Resources Management and Training in Aviation

Abstract

Examining investigations of aviation accidents and incidents, it can be seen that technological progress has significantly reduced possible malfunctions. Statistics show that the majority of events that aviation faces today are caused by human error or rather by human interactions with technology. Technology, in order to express its full potential, must be supported by an appropriate organization. In fact, both rely on intangibles, i.e., nonmaterial assets, such as human capital and intellectual capital, that are not as readily available on the market as technology, but they must be prepared, trained, and shaped according to corporate objectives. If in the past accidents were more related to technical problems, nowadays the human aspects create the main problems, however they are an irreplaceable resource since they can be a tool for promoting safety in air transport, through a better interaction with technology. This analysis, developed as part of a research project of the Giustino Fortunato University, aims to investigate the relationship between human resources training and technological instruments, contributing to research in the field of safety and training.