Abstract

This paper presents a more detailed concept of Human-Robot Interaction systems architecture. One of the main differences between the proposed architecture and other ones is the methodology of information acquisition regarding the robot’s interlocutor. In order to obtain as much information as possible before the actual interaction took place, a custom Internet-of-Things-based sensor subsystems connected to Smart Infrastructure was designed and implemented, in order to support the interlocutor identification and acquisition of initial interaction parameters. The Artificial Intelligence interaction framework of the developed robotic system (including humanoid Pepper with its sensors and actuators, additional local, remote and cloud computing services) is being extended with the use of custom external subsystems for additional knowledge acquisition: device-based human identification, visual identification and audio-based interlocutor localization subsystems. These subsystems were deeply introduced and evaluated in this paper, presenting the benefits of integrating them into the robotic interaction system. In this paper a more detailed analysis of one of the external subsystems—Bluetooth Human Identification Smart Subsystem—was also included. The idea, use case, and a prototype, integration of elements of Smart Infrastructure systems and the prototype implementation were performed in a small front office of the Weegree company as a decent test-bed application area.

Highlights

  • Novelty and innovation are some of the most important features of a successful company and companies pursue popular trends and cutting-edge technology, and try to convince their customers regarding their modernity and innovation in any possible way

  • This paper proposes a system, which combines the Smart Infrastructure concept with the AI framework and the individual smart sensor subsystems

  • The testbed for the prototype is the front desk office at the headquarter of the Weegree company (Poland), and it was launched in mid-2018

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Summary

Introduction

Novelty and innovation are some of the most important features of a successful company and companies pursue popular trends and cutting-edge technology, and try to convince their customers regarding their modernity and innovation in any possible way. This may be one of the reasons why many of them try to showcase or at least advertise using futuristic technology, such as inter alia machines and robots. The technology should be more than just presenting content. The authors of this work evaluated methods for the purpose of measurement and influencing the Human-Robot interaction User Experience,

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