Abstract
The main purpose of this article is to give a framework for an analysis of how we can link creation, use and transfer of knowledge to a company’s economic performance. The article builds on the MERITUM project where the aim was to find standards to measure intangible assets. This is important because a company has a need to measure and identify intangible assets like knowledge and thereby increase the company’s competitive situation. In this paper we use Aker Verdal as a case study. This company is situated in Trondelag in peripheral Norway and produces steel jackets for the offshore industry. The company has about 600 employees and an annual production value of about 200 million USD. The company wants to acquire and develop knowledge capital by looking at three factors: 1) Identification: What are the central knowledge processes that take place? 2) Measurement: What kind of indicators can be used? 3) Management: How is management of knowledge integrated in the general management of the firm? The article discusses how this can be done on the basis on an ongoing project.
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