Abstract

The descriptive field study showcases how the HR controlling “Key Performance Indicators” of an industry leading company (Ongropack Ltd.) have evolved step by step from the state without professional history to the professional level. The milestones are presented in a clear tabular form. Finally, I set up a simple, transparent and efficient dashboard version of the KPI structure (completed with rarely published real company data). The sole source of the field study is the data collection from company databases and HR documents, according to the social constructionist research methodology.

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