Abstract
Design capability and design management have been recognized as critical tools for innovation. Reviewing the significant themes in design capability and innovation, the Design Capability Model for Innovation has been put forward in 2022. This article explores the design capability of a technology follower company through the innovation process of a condensing boiler design by referring to this model. The company and the design process have been undertaken as a revelatory single case study stating causal explanations based on the theories. Design capability development of technology follower companies depends on their technological development path and business strategies that they follow in Global Value Chains (GVCs). Focusing on technology follower companies, this article provides a unique insight into the crucial role of design capability and design management in achieving design-driven innovation and also expands the perspective of business practices and academic research.
Published Version
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