How Job Satisfaction in Mediation the Effect of Organizational Justice on Job Satisfaction Hospitality Indonesia?

Abstract

Organizational justice that is not fulfilled in an organization will cause employee dissatisfaction and affect people's performance. The research examines and analyzes the perception of organizational fairness, job satisfaction, and performance in star hotel employees. The study was conducted on operational employees at 12 4- and 5-star hotels with 275 respondents. They are using data collection techniques through stratified random sampling. Data was collected using a questionnaire with data analysis using the PLS method. Organizational fairness has a direct and significant influence on job satisfaction. Path analysis shows that organizational fairness has a direct influence and significant on performance. Job satisfaction has a direct influence and significant on performance. Job satisfaction mediates organizational justice with employee performance. The company should thoroughly evaluate its related policies by reviewing the payroll policy.