Abstract
Objectives: Study indicates the importance of social support and employee personality dimension- self-esteem to counter withdrawal behaviours and help retain employees at the demanding time of mergers. Methods/Statistical analysis: Total 318 responses were collected from employees of Muslim Commercial Bank (MCB) undergoing a merger with NIB bank in Pakistan by using convenience sampling. Data was analyzed using a two-step method of PLS-SEM. Findings: The study found a positive relationship of perceived social support to self-esteem while negative relationship of self-esteem found with turnover intention. Furthermore, the relationship of perceived social support and turnover intention negatively mediated with indirect effect of self-esteem. Novelty: Study is unique in a sense that has incorporated employees’ own belief- self-esteem as an important mediating mechanism to reduce employee withdrawals during organizational changes. Keywords: Perceived social support; self-esteem; turnover intention; merger
Highlights
Change is inevitable in this ever transforming world and competitive market [1] and expresses as a well-structured method to certify that the planned changes (Merger) are systematically executed in succeeding long-term outcomes
The findings indicate lack of trust, self-esteem and change related communication creates dissatisfaction and chaos with the recent change phenomenon
Self esteem is measured with the scale adopted from the work of Johnson, Selenta & Lord [23]which was originally developed by Selenta & Lord, [24] Perceived social support scale is adopted from the work of Madsen, Miller & John [25]which was originally developed by Stevenson, J
Summary
Change is inevitable in this ever transforming world and competitive market [1] and expresses as a well-structured method to certify that the planned changes (Merger) are systematically executed in succeeding long-term outcomes. For expanding the business, gaining a competitive advantage, having larger market share, diversifying products or services, surviving and increasing capabilities Merger and Acquisition (M&A) has become emergent due to their increased revenue and for the last three decades, businesses have been intensively using these techniques as strategic tool for the restructuring of the corporate sector. At the beginning, these trends were limited to US & UK the same pattern has been adopted by the developing countries [2]. As Competition Commission of Pakistan (CCP) proclaimed that out of 48 mergers, 15 identified with banking sector
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