Abstract

How human resources managers make their recruitment decision has been one of the popular research questions of the century. Although existing research has demonstrated that human resources managers decisions are highly likely to be influenced by external biases like halo and horn effects that are not included in the selection criteria, there are still unanswered questions and areas for investigation, especially how and why these biases are inevitable in human resources managers decisions and the strategies to minimise them. The following literature review analysed and evaluated past research to explore the nature of the human decision-making process, pertaining to the research topic How do the Halo Effect and Horn Effect influence the Human Resources Managers Recruitment Decision in an Occupation Interview? The results of the literature reviews have indicated that halo and horn effects play a critical role in human resources managers recruitment decisions. The effects are strongly influenced by stereotypes and differ in different occupations, diverse cultural backgrounds, and genders. Current reviews suggest that improving the interview structure and adding a pre-admission test will efficiently mitigate the undesirable consequences of the halo and horn effects. Future investigations are recommended to focus on AI technologies and blind hiring methods in the recruitment process.

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